About This Website

This is the American Snuff Company, LLC corporate website. It is offered for the purpose of providing information about the company. It does not advertise, sell or offer promotions for our products.

Purpose Of This Site

The website is intended for use by adults seeking information about American Snuff Company, LLC (American Snuff Co.). American Snuff Co. does not engage in any advertising, promotion, or marketing to minors. American Snuff Co. believes that youth should not use tobacco products. American Snuff Co. takes no actions to encourage youth tobacco usage, and supports programs designed to discourage and reduce youth tobacco usage. In addition, American Snuff Co.’s correspondence policies are designed to limit its business communications to adult tobacco consumers only. We take these issues and responsibilities very seriously. Linking to this site from any site is expressly prohibited without permission. Reynolds American Inc. (RAI) is the parent company of American Snuff Company, LLC.

Click here to view shareholder services information on the RAI website.

American Snuff Co. Correspondence Policies

We are glad to hear from adult smokeless tobacco consumers, trade partners and other adults with an interest in our business.

Please note the following corporate policies, which are designed to avoid misdirected inquiries and to protect the interests of those who might contact us, as well as the interests of the company and its affiliates.

Unsolicited Ideas

Although American Snuff Co. appreciates people’s interest in its business, it is American Snuff Co.’s policy to decline consideration of unsolicited ideas and suggestions offered or submitted by the general public. American Snuff Co. relies on its research and marketing staffs for the generation and implementation of new concepts. This is necessary in order to avoid misunderstandings over the origin of particular ideas. American Snuff Co. is constantly generating new ideas, many of which American Snuff Co. cannot use until years after they were first conceived. Accordingly, American Snuff Co. does not accept unsolicited ideas for consideration, and asks you not to submit ideas for products, advertising, etc.

Consumer Inquiries

If you are an adult who has a question about one of American Snuff Co.’s products, please call the 800 number printed on the product package. If you are an adult who has a general question about the business, you may write to the “Consumer Relations” address shown on the “Contact Us” page. Because American Snuff Co.’s products and brand communications are intended for adult tobacco consumers only, it is our firm policy not to respond to questions from minors or students.